SMS Privacy Policy

Effective Date: May 23rd, 2026

This SMS Privacy Policy explains how Sunsplash Pools and Spas collects, uses, and protects information related to our SMS/text messaging program.

This policy applies to text messages sent by Sunsplash Pools and Spas as part of the Sunsplash Pools and Spas SMS Program.

Information We Collect

When you opt in to receive SMS messages from Sunsplash Pools and Spas, we may collect the following information:

Your name
Your mobile phone number
Your email address, if provided
Your appointment, service, or inquiry details
Your SMS opt-in consent
Your SMS communication preferences
Records of messages sent to or received from you

How We Use SMS Information

Sunsplash Pools and Spas may use SMS information to send messages related to:

Appointment confirmations
Appointment reminders
Service updates
Pool and spa maintenance reminders
Quote follow-ups
Customer care messages
Billing or account-related notifications
Product availability updates
Promotional offers or seasonal specials

Message frequency varies.

Message and data rates may apply.

SMS Consent

By providing your mobile number and opting in to receive text messages, you consent to receive SMS messages from Sunsplash Pools and Spas.

Consent to receive SMS messages is not required as a condition of purchasing any goods or services.

SMS Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying:

STOP, CANCEL, END, QUIT, or UNSUBSCRIBE

After you opt out, you may receive a final confirmation message confirming that you have been unsubscribed. After this, you will no longer receive SMS messages from Sunsplash Pools and Spas unless you opt in again.

HELP Instructions

For help, reply HELP to any message.

You may also contact Sunsplash Pools and Spas directly:

Business Name: Sunsplash Pools and Spas
Address: 885 South Main Street, Cottonwood, AZ 86326
Phone: (928) 634-0343
Email: sales@sunsplashpoolspas.com
Website: https://www.sunsplashpoolspas.com/

Data Sharing and Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

Service Providers

Sunsplash Pools and Spas may use trusted service providers to help operate our business, website, customer communications, and SMS messaging services. These providers are only permitted to use information as needed to provide services on our behalf and are not permitted to use SMS opt-in data or consent information for their own marketing purposes.

Carriers Are Not Liable

Carriers are not liable for delayed or undelivered messages.

Supported Carriers

Supported carriers may include, but are not limited to:

AT&T
T-Mobile
Verizon Wireless
Sprint
U.S. Cellular
Boost Mobile
Cricket Wireless
Metro by T-Mobile
Virgin Mobile
Google Fi
Spectrum Mobile
Xfinity Mobile
Consumer Cellular
Visible
Mint Mobile
Tracfone
Straight Talk Wireless
Simple Mobile
Total Wireless
Walmart Family Mobile

Wireless carriers are not responsible for delayed or undelivered messages.

Data Security

Sunsplash Pools and Spas takes reasonable measures to protect your personal information and SMS-related information from unauthorized access, disclosure, alteration, or misuse.

Changes to This SMS Privacy Policy

Sunsplash Pools and Spas may update this SMS Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this SMS Privacy Policy or our SMS messaging practices, please contact us:

Sunsplash Pools and Spas
885 South Main Street
Cottonwood, AZ 86326
Phone: (928) 634-0343
Email: sales@sunsplashpoolspas.com
Website: https://www.sunsplashpoolspas.com/