Terms of Service
Effective Date: May 23rd, 2026
Welcome to the website of Sunsplash Pools and Spas. These Terms of Service govern your use of our website, products, services, appointments, estimates, and communications with our business.
By using this website or contacting Sunsplash Pools and Spas, you agree to these Terms of Service. If you do not agree with these terms, please do not use this website.
Use of This Website
The Sunsplash Pools and Spas website is provided for informational and business purposes. You may use this website to learn about our products, request information, contact our team, schedule services, and review information about pool and spa care.
You agree not to use this website for any unlawful, harmful, fraudulent, or disruptive purpose. You also agree not to interfere with the security, functionality, or availability of this website.
Product and Service Information
Sunsplash Pools and Spas provides information about hot tubs, swim spas, pool and spa services, pool chemicals, spa accessories, maintenance, repairs, and related products or services.
We make reasonable efforts to keep website information accurate and up to date. However, product availability, pricing, specifications, service options, promotions, and appointment availability may change without notice.
Information on this website is not a guarantee that a specific product, service, price, promotion, or appointment time will be available.
Estimates and Quotes
Any estimate or quote provided by Sunsplash Pools and Spas is based on the information available at the time the estimate is prepared. Final pricing may vary depending on product availability, service requirements, site conditions, parts, labor, travel, water condition, repair needs, or other factors discovered during inspection or service.
Unless otherwise stated in writing, estimates and quotes are not final invoices and may be subject to change.
Appointments and Scheduling
Sunsplash Pools and Spas may offer appointments for sales consultations, service visits, maintenance, repairs, or other customer needs.
Appointment times are scheduled based on availability and may be affected by weather, staffing, travel time, emergency service needs, parts availability, or other circumstances beyond our control.
We will make reasonable efforts to notify customers of scheduling changes when possible.
Service Limitations
Sunsplash Pools and Spas provides pool and spa services based on the condition of the equipment, access to the property, availability of parts, safety conditions, and service area limitations.
We may decline, postpone, or discontinue service if conditions are unsafe, inaccessible, outside our service area, or otherwise not suitable for the requested work.
Service results may vary depending on the age, condition, maintenance history, water chemistry, installation quality, and prior repairs of the pool, spa, or related equipment.
Customer Responsibilities
Customers are responsible for providing accurate contact information, safe access to the service area, clear information about requested services, and timely communication regarding appointments or changes.
Customers are also responsible for maintaining their pool or spa according to manufacturer recommendations and any care instructions provided by Sunsplash Pools and Spas.
Warranties and Product Claims
Some products sold or serviced by Sunsplash Pools and Spas may include manufacturer warranties. Warranty coverage, limitations, exclusions, and claim requirements are determined by the manufacturer and may vary by product.
Sunsplash Pools and Spas does not guarantee manufacturer warranty approval or coverage unless expressly stated in writing.
Service work performed by Sunsplash Pools and Spas may be subject to separate terms, limitations, or warranty conditions provided at the time of service.
Website Content Disclaimer
The content on this website is provided for general informational purposes only. While we strive to provide helpful and accurate information, Sunsplash Pools and Spas does not guarantee that all website content is complete, current, or error-free.
Pool and spa care recommendations may vary based on equipment type, water conditions, usage, climate, and manufacturer guidelines. Customers should contact Sunsplash Pools and Spas directly for guidance specific to their pool or spa.
Third-Party Links
This website may contain links to third-party websites, manufacturers, platforms, or services. These links are provided for convenience only.
Sunsplash Pools and Spas is not responsible for the content, accuracy, privacy practices, policies, or services of third-party websites.
Limitation of Liability
To the fullest extent permitted by law, Sunsplash Pools and Spas is not liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of this website, reliance on website information, product availability, service delays, appointment changes, or third-party website content.
Nothing in these Terms of Service is intended to limit liability that cannot be limited under applicable law.
No Guarantee of Results
Sunsplash Pools and Spas works to provide reliable service, quality products, and helpful customer support. However, we do not guarantee specific results from pool or spa services, water treatment, repairs, maintenance, or product use unless expressly stated in writing.
Results may vary based on equipment condition, water chemistry, environment, usage, age of equipment, installation history, and customer maintenance practices.
SMS, Email, and Other Communications
By contacting Sunsplash Pools and Spas, submitting a form, requesting a quote, scheduling service, or communicating with our team, you may receive responses by phone, email, or other communication methods.
If you opt in to receive SMS/text messages, your participation is governed by our SMS Terms of Service and SMS Privacy Policy.
Privacy
Your use of this website and communications with Sunsplash Pools and Spas are also governed by our Privacy Policy and, where applicable, our SMS Privacy Policy.
Governing Law
These Terms of Service are governed by the laws of the State of Arizona, without regard to conflict of law principles.
Any dispute related to these Terms of Service, this website, or services provided by Sunsplash Pools and Spas will be handled in accordance with applicable Arizona law.
Changes to These Terms
Sunsplash Pools and Spas may update these Terms of Service from time to time. Any changes will be posted on this page with a revised effective date.
Your continued use of this website after changes are posted means you accept the updated Terms of Service.
Contact Us
If you have questions about these Terms of Service, please contact us:
Sunsplash Pools and Spas
885 South Main Street
Cottonwood, AZ 86326
Phone: (928) 634-0343
Email: sales@sunsplashpoolspas.com
Website: https://www.sunsplashpoolspas.com/